Privacy Policy

Effective Date: January 1, 2025
Last Updated: April 23, 2025

Sweet Southern Melon (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://sweetsouthernmelon.com, use our services, or interact with us through other means, including SMS communications.

By using our website or providing your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

• Full name
• Phone number
• Email address
• Shipping or delivery address
• Payment information (if applicable)

b. Automatically Collected Data

When you visit our website, we may collect:

• IP address
• Browser type and version
• Referring website
• Time and date of access
• Device type and operating system
• Pages you view and links you click

c. SMS Opt-In Data

• Phone number
• Timestamp of opt-in
• Consent verification (checkbox submission or keyword reply)

2. How We Use Your Information

• Process orders and deliveries
• Send marketing and promotional messages via SMS, email, or phone
• Inform you about new products, offers, or events
• Provide customer support
• Analyze website usage to improve our services
• Comply with legal requirements

3. Text Messaging and Consent

By providing your mobile number and opting in to receive text messages, you consent to receive recurring promotional and transactional SMS/MMS messages from Sweet Southern Melon. These may be sent using an automated system, including CRM platforms and autodialers.

Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP or contact us directly at [email protected].

4. How We Share Your Information

We do not sell your personal information. We may share your information with trusted third parties such as:

• Payment processors
• Delivery partners
• Marketing tools and CRM systems

All partners are required to keep your data secure and confidential.

5. Data Security

We implement reasonable and appropriate safeguards to protect your information from loss, misuse, or unauthorized access. However, no data transmission or storage can be guaranteed to be 100% secure.

6. Your Privacy Rights

Depending on your location (e.g., California residents under CCPA), you may have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Opt out of the sale or sharing of your data
• Withdraw consent to marketing messages

To exercise your rights, email us at [email protected].

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of other sites. Please read their policies before submitting any data.

8. Children’s Privacy

We do not knowingly collect or solicit data from anyone under the age of 13. If we learn that we have collected information from a child, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Sweet Southern Melon
Email: [email protected]
Website: https://sweetsouthernmelon.com